Privacy Policy
PrimeMeridian Travel Co. India Private Limited (“Company” / “us” / “we” / “our”) believes that customers/users (“you” / “your”) who book or seek any services at www.primemeridiantravel.in / (“Websites”) have the right to know about the Privacy Policy that is followed by us.
We value your right to privacy. This Privacy Policy will elucidate our practices regarding the handling and securing of your Personal Data (defined hereunder) by us, our subsidiaries, and affiliates.
This Privacy Policy shall apply to any and all persons who:
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Purchase and/or intend to purchase and/or inquire about any products of the Company (“Products”) and/or any services of the Company (“Services”).
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Purchase any service(s) made available by us through any of our various customer interface channels including, without limitation, the Websites, mobile site, and mobile app (collectively referred to hereinafter as "Online Sales Channels"), and through our offline channels such as, but not limited to, call centers, offices, agents, and franchisees (collectively referred to hereinafter as “Offline Sales Channels”).
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We are PrimeMeridian Travel Co. Private Limited, an Indian Company, a company incorporated in
India under the provisions of the Companies Act, 1956, having our registered office at 3rd Floor, Tushar Arcade, Nagarbhavi, Bangalore, Karnataka, India, Pin code - 560072 the purposes of applicable data protection laws, we are the “Data Controller” of all Personal Data that we collect, use, and otherwise process about you, through:
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Online Sales Channels
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Offline Sales Channels
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Social media pages we control (hereinafter referred to as “Social Media Pages”)
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Email messages, SMS, notifications, alerts, etc., that we send you from time to time
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Offline interactions
We have appointed a Data Protection Officer (hereinafter referred to as “DPO”), who is responsible for overseeing queries related to this Privacy Policy. In case of any queries, please contact:
Full name of the Entity Wilson & Hughes India Limited
Attention
The Data Protection Officer
Address
3rd Floor, Tushar Arcade, Nagarbhavi, Bangalore 560072
holidays@primemeridiantravel.in
This Privacy Policy is reviewed regularly by us to ensure transparency about how we use your Personal Data. Any updates/amendments will be reflected on our Websites.
The Online Sales Channels may include links to third-party websites, plug-ins, and applications. Clicking such links or enabling connections may allow third parties to collect or share your Personal Data. We do not control such third-party websites and disclaim responsibility for their privacy practices. You are advised to read the privacy policies of every third-party website you visit.
How Do We Protect Your Information
We implement appropriate technical and organisational safeguards to protect Personal Data from:
Our security protocols include, but are not limited to:
Internal policies and employee training on confidentiality, data protection obligations, and enforcement mechanisms.
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Unauthorized access or use
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Accidental loss, destruction, or damage
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Unlawful processing
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These measures are proportionate to the potential risks and are updated in line with technological advancements.
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Restricting access to Personal Data to employees, agents, franchisees, service providers, and contractors on a strict need-to-know basis.
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Ensuring physical security of offices and stores, as well as device/system security through encryption, password protection, and access controls.
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Technical measures such as password hashing, login auditing, idle session termination.
How Can You Protect Your Information
​While we implement stringent measures to protect your Information, you are also responsible for taking reasonable precautions to safeguard your data. Recommended steps include:
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Use strong, unique passwords and update them regularly.
Keep your booking reference numbers, login credentials, and passwords confidential. Avoid using the same password across multiple platforms. -
Always log out from your account after each session, especially when using shared or public devices.
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If you suspect that your password, booking reference, or account has been compromised or accessed without authorization, notify us immediately.
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Ensure your devices (e.g., phones, tablets, laptops) are protected using the latest operating systems, antivirus, or firewall software.
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Remain vigilant against phishing emails, suspicious links, or fraudulent messages impersonating our brand or representatives.